Contact Us


All orders are shipped within 12-36 hours from our warehouses in either Istanbul, Turkey or Singapore. Delivery times depend on your shipping option but all orders are tracked from our facility to your door.

Your tracking number will show on your thank you page when your order is placed.  A link to that page will also be emailed to you along with your receipt so you can return to track the package at any time.

We use all major carriers, and local courier partners. use the shipping estimator in the cart to check your shipping rates.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process; or:

1. Go to our Returns Center
2. Enter your order number and email address to start
3. Follow the instructions and select the items you want to return
4. Once your request is approved, you will get a confirmation email with shipping guidelines.